Housing & Homelessness

National Call Service for Homeless Veterans

Announcing the Department of Veterans Affairs
National Call Center and Chat Service for Homeless Veterans!



The Department of Veterans Affairs (VA) has developed a Five-Year Plan
with the goal of ending homelessness among our Nation’s Veterans.

One of the Plan’s initiatives is the National Call Center for Homeless
Veterans (NCCHV), which provides linkages for homeless and at-risk
Veterans, their families and other interested parties to appropriate VA
and community-based resources.

To access related information, log onto www.va.gov
and scroll down to the right hand corner to Special Programs. Click
onto Homeless Veterans. On the left hand side of that page, click on the
third bullet—National Call Center for Homeless Veterans– under Useful
Links.  Callers who dial 877-4AID VET (or 877-424-3838) are connected
with a trained VA staff member 24 hours a day, seven days a week.

The VA has also launched an on-line Homeless Veterans Chat Service,
which can be
accessed from the VA Homeless Veterans website page.  Homeless Veterans
Chat enables Veterans, their families and friends to go online and
anonymously chat with a trained VA counselor.  The online feature is
intended to reach out to all homeless Veterans or Veterans at risk of
homelessness whether or not they are enrolled in the VA health care
system. 

The Call Center and Chat Service are two of the many VA initiatives
intended to end the cycle of homelessness and prevent Veterans and their
families from entering homelessness.